KNOWLEDGE BASE
We do our best to answer every question we receive, but there are questions that we've known our customers to ask more often than others. Here is a compilation of the most frequently asked questions. If you have a question not answered here, please don't hesitate to e-mail us.
Table of Contents:
1. General Questions
2. Hardware Related Questions
3. Software Setup, Errors, and General Questions
4. Import/Export Questions
1. General Questions
Q: Who do I contact if I have a question about StyleCAD?
A: Just send an e-mail to sale@stylecad.com and we'll do our best to answer your question.
Q: Where can I find the latest information on StyleCAD and SoftFashion, Inc.?
A: Visit our News Page to get the latest official information on StyleCAD-related information.
Q: How can I start using the latest 6.0 StyleCAD on my current 5.0 system?
A: Visit our 6.0 on a 5.0 System article to learn how to accomplish this.
Q: Can dealers login to a StyleCAD FTP server to download files more
efficiently?
A: Yes! See our Dealer FTP article to learn how to accomplish this.
Q: Will my plotter work with StyleCAD?
A: StyleCAD supports a wide range of plotters. These include plotters made by Algotex, Avion, DGI, Eclipse, Gerber, Gerber, Graphtec, IOLine, Lectra, Mimaki, Mutoh, and Neon. We are adding support for new plotters all the time, so please check with us to see if a non-listed plotter will work with StyleCAD.
Q: Will my digitizer work with StyleCAD?
A: StyleCAD supports a wide range of digitizers. These include digitizers made by Accugrid, Calcomp, D-Scan (Investronica), Gerber, GTCO, Kurta, Lectra, Numonics, PAD, Polygon, Richpeace Hipo, Summa, and Wacom. We are adding support for new digitizers all the time, so please check with us to see if a non-listed digitizer will work with StyleCAD.
See the Using Calcomp Digitizers with StyleCAD and Lectra Knowledge Base article for more information on this subject.
Q: How do I setup a separate cutting machine version of Output Manager?
A: Although this is an advanced technique and requires extensive knowledge of Windows, it can be accomplished quite easily by a knowledgable technician. Simply follow the steps in the Cutting Machine version of Output Manager tutorial, or view the StyleCAD 5.0 Output Manager manual's section dedicated to this issue.
Q: How do I setup a Lectra Flypen Plotter with StyleCAD?
A: Please refer to our "Lectra Flypen Plotter Setup" knowledge base article.
Q: How does the HP DesignJet Printer connect to my StyleCAD system?
A: Please refer to our "Serial Cable Pin layouts for HP Designjet Printer (with StyleCAD)" knowledge base article
Q: Does StyleCAD work with the new generation of USB digitizers?
A: Yes! Please refer to our "USB Digitizers" knowledge base article
Q: Numonics Accugrid Digitizer with USB connection?
A: Yes! Please refer to our "Numonics USB Digitizers" knowledge base article
3. Software Setup, Errors, and General Questions
Q: How to control access to plotter drivers
A: Please contact your local dealer for support.
Q: Are there any issues with using StyleCAD with Windows Vista or the Intel Core 2 Duo processor?
A: Please refer to our "Issues with Windows Vista" knowledge base article.
Q: How do I setup a workstation for use with StyleCAD 5-7 Network Version?
A: Please refer to our "StyleCAD Network Version 5-7 Workstation Installation" knowledge base article.
Q: How do I setup a server for use with StyleCAD 5-7 Network Version?
A: Please refer to our "StyleCAD Network Version 5-7 Server Installation" knowledge base article.
Q: How do I configure Windows Mapping services?
A: Please refer to our "Windows Mapping" knowledge base article.
Q: I receive the following error screen. What causes this, and what can I do to fix it?
A: Please refer to our "Automarker Socket Error" knowledge base article.
Q: How do I perform the StyleCAD Key Field Activation?
A: Please refer to our "StyleCAD Key Field Activation" knowledge base article.
Q: What is an alternate method for finding my computer's MAC code besides using FindMAC.exe?
A: Please refer to our "Alternate MAC Code Discovery" knowledge base article.
Q: Manual Placement doesn't work on StyleCAD Output Manager 5.0's Network Version.
A: Please refer to our "Marking 5.0 Network Version Setup" knowledge base article.
Q: Please explain the types of intermediate grading points in StyleCAD Grading.
A: Please refer to our "2 types of Intermediate Grading and their Usage" knowledge base article.
Q: How do I set the default value for the Facing Pair option in Marker Order in StyleCAD 5.0?
A: Please refer to our "Setting the default value for the Facing Pair option in Marker Order (version 5.0)" knowledge base article.
Q: How can I prevent the pattern annotation from appearing (and being plotted) outside of a pattern?
A: Please refer to our "Marker Pattern Annotation Location Control" knowledge base article.
Q: How do I setup the ODBC databases for use with StyleCAD?
A: Please refer to our "ODBC Setup" knowledge base article.
Q: How can Spyware affect StyleCAD?
A: Please refer to our "Spyware" knowledge base article.
Q: How do I upgrade from StyleCAD Network version 4.0 to Network version 5.0?
A: Please refer to our "Upgrading Net v4.0 to Net v5.0" knowledge base article.
4. Import/Export Questions
Q: Can StyleCAD import Gerber files?
A: StyleCAD is able to import pattern blocks (Gerber terminology) from Gerber *.pce, *.tmp, *.mod files. A complete style may be imported from MOD files. The size list and grading data are imported.
Q: Can StyleCAD import Lectra files?
A: Yes, StyleCAD can import fully graded pattern data from IBA files and VET files. Each IBA file contains a single pattern and VET file is analogous to a style file in StyleCAD. Importing a style from a VET file is the simplest method.
Q: Can StyleCAD import Yuka files?
A: Yes, StyleCAD can import fully graded/seamed pattern data from PAN files. The user should make sure each pattern piece is closed. If the outline detection is having difficulty, assigning a different color to the pattern outline can yield a very reliable result.
Q: I have system X. Can I import my files into StyleCAD?
A: StyleCAD is capable of of reading several file types for import. These
include DXF files, which can be generated by almost any CAD system, as well as system
specific files such as Gerber and Lectra files. StyleCAD can also import patterns
directly from cut files and plot files.
Q: What types of DXF files does StyleCAD support?
A: DXF pattern files generated by system X might not be the same
as a DXF pattern file generated by system Y. StyleCAD can import
many different DXF pattern file types, including AAMA DXF, Gerber DXF,
Polynest DXF, PAD DXF, Lectra DXF, Asahi DXF, Optitex DXF, Tukatech DXF, Yuka
DXF, Corel Draw DXF, AutoCAD DXF, and Assyst DXF format.
Q: Can StyleCAD import Gerber files?
A: StyleCAD is able to import pattern blocks (Gerber terminology)
from Gerber *.pce files. The size list and grading data are also imported. Please
refer to our Gerber PCE Import Tutorial for more information.
Q: How do I import Gerber Plot files into StyleCAD?
A: Please refer to our "Importing Gerber Plot files into StyleCAD" knowledge base article.
Q: How do I import AutoCAD DXF files into StyleCAD?
A: Please see our AutoCAD DXF Tutorial for complete
instructions.
Q: How do I import Autometrix DXF files into StyleCAD?
A: Please see our Autometrix DXF Tutorial for complete
instructions.
Q: When I import DXF files from AutoCAD, the objects' polylines are sometimes not joined. How do I join them?
A: Please see our Join Polylines in AutoCAD (and StyleCAD) KB article for complete instructions.
Q: How do I import CorelDRAW DXF files into StyleCAD?
A: Please see our CorelDRAW DXF Tutorial for complete instructions.
Q: Can I import StyleCAD markers sent to me from another company without a matching style file?
A: Yes. Please refer to our "Import Markers Without Style Files" knowledge base article.
Q: How do I Import Lectra files into StyleCAD?
A: Please refer to our "Import Lectra Files" knowledge base article.
Q: How do I change a pattern piece's marker group when importing into StyleCAD?
A: Please refer to our "Changing Marker Groups Upon Import" knowledge base article.
Q: I get Delta Grade errors when I try
converting a Polynest file into GPF for importing into StyleCAD.
A: Please refer to our "Delta
Grade Errors when converting Polynest files to GPF" knowledge base article.
Q: How do I import Gerber TMP (piece data) files into Gerber
Accumark system.
A: Please refer to our "Importing Gerber TMP files into Gerber
Accumark System" knowledge base article.
Q: How do I Export Gerber Model with piece data in Zip file format (to be imported to StyleCAD)?.
A: Please refer to our "Exporting Gerber Model with Piece data in a Zip file" knowledge base article.
Q: How do I import StyleCAD DXF/RUL files into Gerber
Accumark system.
A: Please refer to our "Importing StyleCAD DXF/RUL files into Gerber
Accumark System" knowledge base article.
A: Please refer to our "Import illustrator Files" knowledge base article.